Our Features
Carers
- Ease of Use - Designed for people with low-tech skills to be using HCL in a matter of hours not weeks.
- Customise - Allows carers to configure inputs according to their roles.
- Mobility - Being web accessed field staff can access system via desktop, laptop, and pad and phone devices.
- Less Admin - Eliminates the need for hand written notes and filing.
- Morale - Carers have more time to provide services.
- Support - Live support 24/7.
Supervisors
- Reporting - Complex reporting and dashboards to give key information when and to whom needs it.
- Benchmark - Alerts and monitoring of key data in line with objectives.
- Compliance - Role based access and alerting so information is on a needs basis only.
Stakeholders
- Collaboration - Connects agencies, govern- ment departments, and client’s into one fully functioning ecosystem.
- Minimises Administration - Complete system allows for data to be entered once.
IT Departments
- Cloud - Leverages cloud technology.
- Configuration - Toolset that allows for minimal input from IT.
- Resources - Pay as you use with no upfront investment means IT staff are not locked into ser- vicing a system.
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